CALL US 09-294 3005

Opening Hours

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For any medical emergency

please call 111 immediately!

 

NZ Resusciatation Council Guidelines: http://www.nzrc.org.nz/guidelines/ 

Clink links below for Algorithms and flowcharts:

Basic Life support

Adult CPR

Infant Child CPR

Adult Anaphylaxis

Paediatric Anaphylaxis


 

Opening Hours:

8 am to 5 pm Monday to Friday :

8 am to 4 pm the day before a public holiday

FOR Any MEDICAL EMERGENCY

PLEASE CALL 111 IMMEDIATELY!

We are closed all public holidays and every weekend.

Please note we close at 4 pm the day before a public holiday.

Holiday Dates

  • Labour Day October, Monday 28th

  • Christmas Day December, Wednesday 25th and Boxing Day December, Thursday 26th and Practice closed December Friday 27th

  • New Year's Day 2020 January, Wednesday 1st Day after New Year's Day January, Thursday 2nd and Practice closed January, Friday 3rd

On normal week days our phones switch on at 8 am each weekday and turn off at 5 pm Monday to Friday; and 4 pm the night before a public holiday. 

Patients are requested to always ring and book an appointment with your nurse or doctor.

We do not book appointments between 12 pm - 1.30 pm. This enables your doctors to attend to their paper work and have some lunch.

CANCELLATIONS
If you are unable to attend your appointment we would appreciate you advising us as soon as possible, at least 1 hour before your scheduled appointment. You may be charged for this time if you do not cancel before a certain time. 

 

Your after-hours calls are redirected to the Homecare Medical nurse triage service and will be answered by a registered nurse. 

09 294 3005  When necessary, the HML nurse may advise you to go to an urgent after-hour's accident and medical center for care

Homecare Medical is the provider of the first integrated national telehealth service for New Zealand.
The service has registered nurses and mental health and addictions specialists providing phone and online advice, support, assessment of symptoms, triage, treatment advice, and preventive and educational aspects for a range of health, well-being and counselling services. It brings together under one umbrella:

·         Healthline: 0800 611 116

·         Quitline: 0800 778 778

·         Alcohol drug helpline: 0800 787 797

·         Depression helpline: 0800 111 757

·         Gambling helpline: 0800 654 655

·         Immunisation advice: 0800 466 863

·         Poisons Center: 0800 POISON (0800 764 766).

FOR URGENT AFTER-HOURS ACCIDENT AND MEDICAL CARE PLEASE USE YOUR CLOSEST ACCIDENT AND MEDICAL CLINIC SOME OF WHICH ARE: 

Counties Medical Urgent Care Takanini Phone 299 7670 106 Great South Road Takanini Clinic hours: 8 am – 9 pm 7 days a week. From 2 July 2018 clinic hours for  Takanini Urgent Care – 106 Great South Road, Takanini – 8 am to 8 pm 7 days

Counties Medical Urgent Care Phone 299 9380 6-18 O'Shannessey Street Papakura Clinic hours 8 am – 8 pm 7 days a week From 2 July 2018 clinic hours for  Counties Urgent Care – 6-18 O’Shannessey Street, Papakura - 8 am to the later time of 10 pm 7 days

East Care Accident and Medical Phone 277 1516 Situated at 260 Botany Road Open 24 hours a day 7 days a week. 

We are closed all public holidays and every weekend

 

On normal week days our phones switch on at 8 am each weekday and turn off at 5 pm Monday to Friday; and 4 pm the night before a public holiday. 

After-hours Telephone Consultation:

09 294 3005

 

Counties Medical Urgent Care Takanini

Phone 299 7670

106 Great South Road Takanini 

Clinic hours:
8am – 9 pm 7 days a week
 

Counties Medical Urgent Care

 

Phone 299 9380

6-18 O'Shannessey Street Papakura

Clinic hours
8am – 8 pm 7 days a week

 

East Care Accident and Medical

Phone 277 1516

Situated at 260 Botany Road

Open 24 hours a day 7 days a week.

We now have a patient portal to enable you to book standard 15 minute appointments with your regular doctor online and request repeat medications. We are unable to do same day prescription requests.

To have level 2 portal access you must visit our reception counter in person with photo ID to register. To access the registration form click here Patient Portal Registration Form 

For more information see News and Health Promotions page.

Please allow sufficient time for your medication request to be actioned. Note: You will need to allow 24 hours from the next working day of your doctor for your repeat medication requests to be actioned by your doctor.

Carlijn is here Tuesday Wednesday and Friday. Requests received after 2 pm on Wednesday will not be actioned until Friday and requests received after 2 pm on a Friday will not be actioned until the following Tuesday. Carlijn is accepting new patients

Min Ju is not here on Wednesdays so requests received after  2 pm on a Tuesday will not be actioned until the Thursday. Min Ju is accepting new patients.

Catherine is not here on Tuesdays. Requests received after 2 pm on a Monday will not be actioned until Wednesday. Catherine is accepting new patients and you are welcome to see Catherine when your regular doctor is unavailable . 

Erik is off Tuesday afternoons. Requests received after 11 am on a Tuesday will not be actioned until Wednesday. Erik is accepting new patients.

Christine is not here on Monday and Wednesdays so requests received after  2 pm on a Tuesday will not be actioned until the Thursday and requests received after 2 pm on a Friday will not be actioned until the following Tuesday. Christine's book is closed and she is unable to accept new patients and she is is only able to see patients currently registered with her.  

David and Peter have alternate Thursday and Fridays off. On the weeks they are off on a Thursday requests received after 2 pm Wednesday will not be actioned until Friday and on the weeks they have Fridays off requests received after 2 pm Thursday will not be actioned until the following Monday. David and Peter's book are closed and they are unable to accept new patients and they are only able to see patients currently registered with them. 

Judy is here Monday Tuesday and Wednesday morning.  Medication Requests received after 11 am on a Wednesday will not be actioned until the following Monday. Judy's book is closed and she is unable to accept new patients and she is only able to see patients that are currently registered with her.

Lynnette is here on full day Wednesday and Thursday mornings Request for medication from her patients will only be actioned on these days and requests received after 11 am on a Thursday will not be actioned until the following Wednesday. Lynnette's book is closed and she is unable to accept new patients and she is is only able to see patients currently registered with her. 

 

To be able to access the portal at level 1 you can join via the book now or repeat prescription buttons on the home page on our website www.drurysurgery.co.nz

Each patient that wishes to use or have access to our practice patient portal must be over 18 years of age and have their own individual unique email address.

To have level 2 portal access you must visit our reception counter in person with photo ID to register. Please ask a receptionist for a Patient Portal Registration Form 

For more information see News and Health Promotions page on our website www.drurysurgery.co.nz