Opening Hours:

8 am to 5 pm Monday to Friday :

We close earlier the day before a public holiday

For all MEDICAL EMERGENCIES

CALL 111 IMMEDIATELY!

We are closed all public holidays and every weekend.

Please note we close earlier the day before a public holiday:

On normal week days our phones switch on at 8 am each weekday and turn off at 5 pm Monday to Friday.

Patients are requested to always ring and book a phone consultation or if necessary a face to face consultation appointment with your nurse or doctor.

The appointment system is there so you can see your doctor at a time of your convenience.

If you do present as a walk-in please don't be offended if we ask you to return at a later time to be seen.

To enable your doctors to attend to their paper work, and have some lunch, we do not book appointments between 12 pm - 1.30 pm.

CANCELLATIONS
If you are unable to attend your appointment we would appreciate you advising us as soon as possible, at least 1 hour before your scheduled appointment. You may be charged for this time if you do not cancel before a certain time. 

Your after-hours calls are redirected to the Homecare Medical nurse triage service and will be answered by a registered nurse. 

09 294 3005  When necessary, the HML nurse may advise you to go to an urgent after-hour's accident and medical center for care

Homecare Medical is the provider of the first integrated national telehealth service for New Zealand.
The service has registered nurses and mental health and addictions specialists providing phone and online advice, support, assessment of symptoms, triage, treatment advice, and preventive and educational aspects for a range of health, well-being and counselling services. It brings together under one umbrella:

·         Healthline: 0800 611 116

·         Quitline: 0800 778 778

·         Alcohol drug helpline: 0800 787 797

·         Depression helpline: 0800 111 757

·         Gambling helpline: 0800 654 655

·         Immunisation advice: 0800 466 863

·         Poisons Center: 0800 POISON (0800 764 766).

FOR URGENT AFTER-HOURS ACCIDENT AND MEDICAL CARE PLEASE USE YOUR CLOSEST ACCIDENT AND MEDICAL CLINIC.

On our patient portal you can request repeat medications and view files test results. We are unable to do same day prescription requests.

For more information see News and Health Promotions page.

Please allow sufficient time for your medication request to be actioned. Note: You will need to allow 24 hours from the next working day of your doctor for your repeat medication requests to be actioned by your doctor.

Abhi Bhat is not here Thursdays

Judy is here all day Monday Tuesday afternoon and Wednesday morning. 

Lynnette is here on a Monday morning and full day Wednesday. 

Sophie is not here on Wednesdays

Suyasha is not here on Wednesdays